Privacy Policy

Last Updated: [16-10-2026]

Welcome to our Christian Matrimony and Counseling platform. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our website, matrimony services, counseling services, and related facilities.

1. Information We Collect

Depending on the services you use, we may collect the following information:

Personal Information

  • Full name

  • Date of birth and age

  • Gender

  • Contact number

  • Email address

  • Residential location or address

  • Profile photograph

  • Marital status

  • Education and occupation

  • Family and personal details

  • Christian denomination or church-related information

  • Matrimonial preferences

Counseling Information

If you use our counseling services, you may voluntarily provide information regarding:

  • Relationship or marriage concerns

  • Family circumstances

  • Personal concerns

  • Counseling requirements

  • Spiritual or faith-related concerns

  • Information necessary to provide appropriate counseling support

We treat counseling-related information with particular care and do not use it for matrimonial purposes without your permission.

2. How We Use Your Information

We may use your information to:

  • Create and manage your matrimony profile.

  • Help you find compatible Christian matrimonial matches.

  • Provide counseling and relationship support.

  • Respond to your inquiries and requests.

  • Schedule counseling appointments.

  • Communicate with you about our services.

  • Improve our website and services.

  • Maintain website security and prevent misuse.

  • Comply with applicable legal requirements.

We will not use your personal information for purposes unrelated to our services without appropriate notice or consent.

3. Matrimony Profile Information

Information that you choose to include in your matrimonial profile may be visible to other registered users or individuals using our matrimony services.

You should carefully consider the information you choose to publish on your profile. Please do not share highly sensitive information such as passwords, financial account details, government identification numbers, or other information that you do not want other users to see.

We cannot guarantee that information voluntarily shared through a public or matrimonial profile will never be copied or redistributed by another user.

4. Counseling Confidentiality

We understand that counseling involves personal and sensitive conversations.

Information shared during counseling is treated as confidential and will only be accessed or disclosed when reasonably necessary to provide the service, with your consent, or where disclosure is required or permitted by applicable law.

Confidentiality may have legal or safety-related limitations, including situations involving an immediate risk of serious harm or other circumstances where disclosure is legally required.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information when necessary with:

  • Authorized staff or counselors involved in providing services.

  • Service providers who help us operate our website or services.

  • Technical and hosting providers.

  • Payment service providers, where applicable.

  • Government authorities or law enforcement when legally required.

  • Professional advisers where reasonably necessary to operate our services.

We only seek to share information that is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based service can be guaranteed to be completely secure. You should therefore take appropriate precautions when using our website and services.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Third-Party Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

9. Children's Privacy

Our services are intended for adults and individuals who are legally permitted to use matrimonial and counseling services.

We do not knowingly collect personal information from children for matrimonial purposes. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent where applicable.

  • Request restrictions on certain processing.

  • Close or deactivate your matrimonial account.

  • Ask questions about how your information is used.

To exercise any applicable rights, please contact us using the details provided below.

11. Retention of Information

We retain personal information only for as long as reasonably necessary to provide our services, maintain records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

When information is no longer required, we may securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

We value your trust and are committed to handling your personal information with care, respect, and confidentiality.